Small animal and equine veterinary practice

Like many professional service businesses, this practice had software in place but no confidence in the numbers. Reporting was unreliable, VAT returns were incorrect, expense categories were duplicated, and sales and customer deposits were being overstated.

Although their accountants were involved, every issue required paid consultations — slowing decisions and increasing costs. The owners needed clarity, control, and a system they could actually trust.

QuickWorks UK delivered a fresh QuickBooks implementation, designed around how the business really operated:

• A clean, VAT-ready chart of accounts built for a professional services environment
• Correct VAT programming to eliminate duplication and errors
• Proper handling of sales and customer deposits
• A QuickBooks dashboard that accurately reflected cash, VAT, and profitability

Just as importantly, we trained the business owners directly, ensuring they understood what the numbers meant — not just how to enter them. All training was recorded, removing future dependency.

• Clear, reliable monthly figures
• Confidence in VAT returns
• Better, data-driven pricing decisions
• Reduced reliance on accountants for day-to-day issues
• Owners in control of their finances, not reacting to them

Ongoing advisory support was available — but ultimately not needed due to the strength of the setup and training.

Why This Matters
For professional service firms, good decisions depend on good information. QuickWorks doesn’t just install software — we fix the foundations, so business owners can move forward with confidence.

If your numbers don’t feel right, they probably aren’t.
Talk to QuickWorks UK and take control of your financial systems